Payment Method

The Payment Methods section allows you to add, manage, and remove payment options for your Savanna account.

Add a new Payment Method

To get started with Billing follow the steps below:
  1. Navigate to the Billing tab in the left navigation.

    billing nav
  2. Select the Payment Method tab and then select the + Credit Card button on the right.

    add creditcard
  3. The Add Credit Card panel should apper on the right.

  4. Fill in your credit card information and select Add

    creditcardInformation
  5. After you select Add you new payment method should appear in the list.

    creditcard list

Delete a payment method

To delete a payment method:
  1. First, in the payment method list select the …​ under the Action column.

    action column options
  2. Click on Delete Card and the card will be removed from the list.

    deletecard

Subscriptions

You can also pay for Savanna via AWS marketplace subscription.

Upon subscription, AWS Marketplace subscription will only be set as the default payment method if there is currently an invoice balance of 0 and no existing usage. If you have an existing account or would like to switch payment methods to AWS Marketplace, please contact support@tigergraph.com.

To subscribe via AWS Marketplace follow the steps below:
  1. Click the link above to navigate to our AWS Marketplace listing.

  2. Select the View purchase options button on the right.

    aws marketplace listing
  3. Scroll down to the Subscribe button on the left and select it.

    aws marketplace subscribe
  4. A pop up will then appear at the top. Select the Set up your account button on the right to be redirected to Savanna.

    If you are not signed in, please sign in to Savanna then click the link again to be redirected to the proper page.
    aws marketplace fulfillment
  5. Navigate to the Billing tab in the left navigation panel.

  6. Select the Payment Methods tab at the top. Your AWS Marketplace subscription should now appear with its status.

    If it says pending, please wait then refresh. It should be activated momentarily.
    aws marketplace active

Next Steps

Next, learn about other billing topics on the Billing Overview page or check out the Resources section.

Return to the Overview page for a different topic.