Cloud Release Notes

Now available in TigerGraph 3.10.1. For more details see TigerGraph DB Release Notes.

Now available in TigerGraph 3.10.0 (Preview Release). For more details see TigerGraph DB Release Notes.

Show a banner to notify payment failure and next action.

Now available in TigerGraph 3.9.3.

Accepting an invitation when already logged-in doesn’t work.

Add back missing sign-up form.

Improve lobby sign-in experience by remembering the last logged-in organization.

Only show the organization corresponding to the current login method.

Now available in TigerGraph 3.9.2.

Give correct guidance when attempting to reset password through Google login.

Wrong organization name is displayed on login welcome page.

User is not found if logging in with mixed case email.

Create multiple disks for data, logs and binaries to reduce the risk of running out of disk space affecting the system.

New lobby sign-in experience to streamline the login process.

Base machine image is updated to Ubuntu 20.04 LTS.

Now available in TigerGraph 3.9.2.

Add access control to billing details so only organization owner can view it.

Re-enable TG.C8.M32 and TG.C16.M64 in Jakarta region.

Users can have multiple browser windows open to work with multiple clusters or tools.

[3.9.2+ clusters] New configuration options in Admin Portal:

[3.9.2+ clusters] For clusters having less than 200GB of RAM, limit the maximum topology size (amount of storage used to hold the graph data) to <RAM size>/2 - 2.5GB. This is to help to protect users from overloading a cluster.

[3.9.2+ clusters] Prevent TGCloud agents from being killed due to Out Of Memory.

[3.9.2+ clusters] Use GCS as the filestore for GCP clusters.

Fixed the "ready" state so that it reflects the state of the overall service. If ML Workbench is included, "ready" means that both the database and ML Workbench are up and running.

A cluster’s name now remains the same when a cluster’s configuration is updated.

Fixed an incorrect link to the VPC setup guide.

Users can schedule cluster start and stop times.

ML Workbench now has Datadog monitoring.

Credit card accounts can see their invoices.

Added log rotation for daemon to reduce disk usage.

Clusters with more than one VM are now spread across all availability zones.

Added AMD CPUs for TG.C2.M16 and TG.C192.M1536 VMs.

Some VM types have been retired.

Fixed a problem accessing tools after resuming a free tier instance for the first time.

Users can upgrade a free tier cluster to a paid tier on any CSP.

The South Africa North, Johannesburg region is now available for Azure CSP.

A user can cancel a pending invitation to another user.

The log history for free tier clusters has been shortened.

Improved the response time of Activities page.

Improved the response time of listing solutions on Dashboard page.

Fixed the AWS and Azure marketplace subscription mechanisms.

Redesigned Create Cluster page, making it much easier for users to see and choose what services they would like.

Introduction of Professional Tier and Enterprise Tier offerings.

Introduction of the ML Bundle, so users can select the TigerGraph DB plus the Machine Learning Workbench on a starter-size VM with just one click.

Faster cluster management operations for the Free Tier:

Invoices are now sent in PDF format.

Disks on AWS can now be resized up to 2TB.

Disk resize limits now match the limits from each cloud service provider.

Subscriptions to TigerGraph Cloud from cloud service provider marketplaces occasionally encounter issues during setup. Please contact TigerGraph Support for assistance if your account is affected.

TigerGraph Insights, an all-new data visualization platform, is now available in TigerGraph Cloud

Machine Learning Workbench is now integrated seamlessly into TigerGraph Cloud

Added a dedicated starter kit for Machine Learning Workbench on TigerGraph Cloud

Reworked Billing and Analytics pages for improved ease of use

TigerGraph 3.8.0 is now available when creating new clusters

Updates to service termination flow: Paid tier cluster will not be automatically terminated

Removed $25 free credit for new users

Added Jakarta (Indonesia) region to AW.

Added Arizona (US) and Washington (US) regions to Azure

Re-organized starter kits into new categories

Added user and organization Activity Logging

Fixed an issue where customers with outstanding balances were unable to create free-tier clusters.

Fixed an issue with creating a user named tigergraph as a database user.

Overhauled Create Cluster workflow to greatly streamline the user experience.

Clarified in new user email that each new user invitation will only last seven days and must be resent if not accepted within that time

Backend improvements reducing cluster provisioning time

Security enhancements

Fixed an issue where some clusters were created with attributes set as empty strings instead of null values, which could have caused API problems in rare cases.

Fixed an issue with the GCP filestore in cases where cluster provisioning failed.

Enabled SSO with Okta and Azure Active Directory

Seamless UI redesign that integrates with the TigerGraph Suite of web applications

TigerGraph 3.7.0 is available when creating new clusters

UI refinements with a focus on intuitive use

Shift in terminology from "Solution" to "Cluster"

In rare cases, leaving a browser window with a Cloud instance open and idle for several hours will raise a "Refused to connect" error. Log out and log in again to fix this error.

Users with an invitation can provision ML Workbench (preview version) instances on top of TigerGraph Cloud clusters.

TigerGraph 3.6.2 is available when creating new clusters.

Organization Admins can now create username-password pairs for user authentication from TigerGraph connectors and the remote GSQL client.

Minor UI improvements.

Multiple users can now share access to the same organization account.

Role based access control (RBAC) to control and manage access to specific clusters and capabilities.

TigerGraph Cloud Console and GraphStudio user authentication are now integrated to eliminate repeated logins.

All-new clean and unified user interface.

Username/password authentication has changed for connectors to TigerGraph Cloud instances.

TigerGraph Version 3.6.0 is now available for selection when creating new clusters.

Private Link connections can now be created for TigerGraph clusters for secure, private access.

TigerGraph Cloud clusters created on or after June 20, 2022 no longer expose ports 14240 or 9000. This also applies to previously created clusters that are resized on or after June 20, 2022. Use port 443 instead for API endpoint connectivity:

Resizing a cluster created before June 20, 2022 will cause data loss due to a backend improvement in cluster resizing. Always back up a cluster before performing a resize operation.

The GSQL Web Shell is temporarily disabled for new clusters due to recent networking improvements on the TigerGraph Cloud backend. Clusters created before June 20, 2022 are unaffected and still have access to the Web Shell.

TigerGraph Version 3.5.3 is now available for selection when creating new clusters.

Free-tier clusters on Azure. We now offer the option to create a free-tier cluster on Azure along with Amazon Web Services (AWS) and Google Cloud Platform (GCP).

Enabled search by cluster ID in cluster list.

Added download button for cluster management.

Netdata support removed. Monitoring network I/O data through Netdata is no longer supported because of security vulnerabilities.

Removed dependencies between credit card and backups when there are credits on account.

User interface improvements for quota outages

Improved observability with tags now on cluster information

GSQL Output Path restricted for increased file security.

TigerGraph Version 3.5 is now available for selection when creating new clusters.

Added the framework to render TigerGraph Cloud UIs in other languages besides English.

Improvements on secure access and auditability.

Improvements on operational SLAs and faster resolution of issues.

TigerGraph V3.1.5 is now available for selection when creating new clusters. Users can create clusters that include both single server and cluster deployment when they choose TigerGraph V3.1.5.

VPC Peering. Users can now create a VPC peering connection between their TigerGraph Cloud VPC and another VPC on all supported cloud providers.

Automatic load balancing for HA clusters. When users provision a cluster with replicas in TigerGraph Cloud, a load balancer will be automatically attached to the cluster.

Multi-AZ deployment. When a user provisions an HA cluster, the replicas of the cluster will automatically be provisioned on different availability zones. This feature is supported on AWS and GCP.

Free-tier clusters on GCP. We now offer the option to create a free-tier cluster on GCP in addition to AWS.

✅Support TigerGraph V3.1.1 for New Clusters (Single Server)

✅Support GCP (Google Cloud Platform) as one of the Cloud Platforms

✅Add Azure Central India and South India Regions to Cloud Platforms

✅Add Cloud Portal Self Guided Tour

✅Support Minimum Disk Size Check During New Cluster Provisioning Process

✅Pricing Change

​✅Support TigerGraph V3.0.6 for New Clusters

​​✅Support TigerGraph v2.6.4 for New Clusters

✅Support replication factor of 3 for TigerGraph V3.0.6 clusters

✅New TigerGraph Cloud Instance Type TG.C4.M16 available from AWS

✅SOC2 Type 2 report available to request

✅5 New TigerGraph Starter Kits

✅Patch TigerGraph V3.0.5 with GSQL Bug Fixes for New Clusters

✅Support TigerGraph V3.0.5 for New Clusters

✅Support TigerGraph v2.6.3 for New Clusters

✅Allow Users to choose v2.6.3 or V3.0.5 at New Cluster Provisioning

✅Support Microsoft Azure as one of the Cloud Platforms

✅Advanced Developer Tool: GSQL Web Shell for Non-Free Tiers

✅TigerGraph Database Version Upgrades to TigerGraph 2.6 For New Instances

✅Starter Kit Categorization at Cluster Provisioning

✅6 New TigerGraph Starter Kits

✅New product name: "TigerGraph Distributed Cloud"

✅New URL: tgcloud.io

✅Option to provision a TigerGraph Distributed Cluster

✅Option to provision a Highly Available TigerGraph Cluster

✅Added Steps in Cloud Portal Provision Workflow

✅New TigerGraph Starter Kits

✅Single Server Enterprise Edition

✅Self-service Signup and Registration at tgcloud.us

✅Free Credits for 1st Time Sign Up

✅Available in 8 Tiers of Instances (Free Tier Included) and 6 Global Regions

✅Flexible Billing and Pay As You Go Pricing

✅Secure and Isolated Network (VPC) for Each TigerGraph Cloud Account

✅Fast Data Loading through S3 and Local Files

✅13 TigerGraph Starter Kits with Sample Datasets and Queries

✅Start/Stop/Terminate TigerGraph Clusters On Demand through Cloud Portal

✅Built-in Backup and Restore through TigerGraph Admin Portal

✅Rich Metrics from System Monitoring Panel on Cloud Portal

✅Convenient Application Development Through RESTful Endpoints