Service Limits
By default, TigerGraph Cloud limits how many instances and how many vCPUs a single account can provision. These limits can be waived by request if you have a valid credit card on your account. To waive a service limit, please contact [email protected].
The table below outlines the service limits for accounts with and without a valid credit card.
Service
Accounts with a valid credit card
Accounts without a valid credit card
Free Tier Solution
1
1
Total Instance
20
2
Total vCPU
160
16
Cluster Size
(replication factor * partition factor)
10 instances
1
Replication Factor
2
1
Backup and Restore
Yes
No
GSQL Web Shell Access
Yes
No

Free tier solution limits

Each registered account is allowed one solution from the Free Tier. Free Tier instances do not include backup and do not include support.
If no user activity is detected for more than one hour, TigerGraph may automatically stop a Free Tier instance. Users can manually restart the free tier instances from their cloud portal. After 7 days of inactivity, TigerGraph may terminate the inactive free tier instances.
Last modified 16d ago
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