Known Issues

In v3.2.0, GSQL implements metadata Cross-Region Replication (CRR). Currently, replication of metadata for GraphStudio on remote cluster is not supported. If you need to do that, use backup & restore as an alternative. However, GraphStudio can still be used on remote cluster.

In v3.1.0, objects related to STRING COMPRESS data type would be skipped during solution import. All the others would be imported successfully.

In v3.1.1, solutions containing the STRING COMPRESS data type would fail to import.

Please update the data type using STRING COMPRESS in your solution before importing into TG v3.1.0 and TG v3.1.1

Since TigerGraph supports HA for the application server in v3.1, GraphStudio and Admin Portal data storage has to be updated. The HA enhancement caused a known compatibility issue during solution import process from GraphStudio: a solution that is created from "Export Current Solution" from a version released prior to v3.1 cannot be imported into v3.1. A solution exported from v3.1 will work with v3.1 and can be imported through "Import An Existing Solution". Contact support@tigergraph.com for a detailed workaround if you want to import a solution tarball prior to TG3.1.

In v3.1, TigerGraph enhanced the security configuration for cookie by setting a secure flag when SSL is enabled, which may trigger an issue when using Chrome to turn off SSL. Due to this security feature, when downgrading from HTTPS to HTTP, Chrome will not allow setting the same cookie. This will result in user authentication failure because the cookie fails to be set. To solve this problem, users can clear the cache from Chrome and refresh the browser. Enabling from HTTP to HTTPS will work as expected.

GraphStudio v2.4 changes internal loading job generation. Older version data mappings are deprecated. Please contact TigerGraph support if you need to migrate them from an earlier version.

Read more at https://stackoverflow.com/questions/307179/what-is-javascripts-highest-integer-value-that-a-number-can-go-to-without-losin.

In the future, GraphStudio will use BigInt to solve this problem.

Sometimes when you double-click a vertex, the graph exploration result disappears. This is only a front-end rendering issue. The data is still there.
Workaround : click the change layout button , and choose any layout. Everything will be rendered.

When there are edges very close to one another, their click response areas may overlap, making it hard to select the edge you want. This happens after zoom-in / zoom-out or connecting to another screen sometimes.
Workaround: click a blank place in the working panel then zoom-in and zoom-out. The response area will back to normal.

Currently GraphStudio doesn’t support fixed binary type attributes in the schema. If you create your graph schema from GSQL with such attributes, GraphStudio will refuse to work. We will support this feature in future releases.

GraphStudio can only recognize data mapping procedures created through GUI. If you create loading jobs from GSQL, they won’t be shown in GraphStudio.

If you make changes to graph schema, and create/delete/modify global schema and local schema through GSQL, you need to refresh the browser for the changes to show up in GraphStudio.

On Explore Graph, Build Graph Pattern and Write Query pages, a refresh button to retrieve updated data is used in the visualization viewer. If your color/size configs use an accumulator as a variable, it will be lost in the new visualization after clicking the refresh button.

If you find any bugs, please report them to support@tigergraph.com.We really appreciate it!