GET STARTED with TigerGraph Enterprise Edition on AWS

Deploying Your Instance

1. Go to and search TigerGraph 2. Click on "Continue to Subscribe"
Subscribe Page
3. Click on "Continue to Configuration"
Pre Configuration Page
4. Select the Software Version and Region. We recommend selecting the latest version (2.6.1) for the most up to date features. When complete, click on "Continue to Launch"
Configuration Page
5. Select the instance type, security group settings and other settings. The default settings should work for you, but feel free to modify them. Click "Launch" when finished. Notes: The instance type needs to have at least 4 CPU and 16GB RAM for TigerGraph to work properly. The security group must allow inbound TCP traffic to port 14240 if you want to access GraphStudio (TigerGraph's visualization platform). For more about GraphStudio, see the GraphStudio UI Guide. The security group must allow inbound TCP traffic to port 9000 if you want to send RESTful requests to TigerGraph from outside the instance (this includes configuring the GSQL client on a remote machine). For more about the REST API, see the TigerGraph RESTful API User Guide.
For more about the TigerGraph Platform, see the TigerGraph Platform Overview.
Configuration Page 2
6. That's it! The TigerGraph instance has been successfully deployed on AWS.
Deploying Page

Starting TigerGraph on Your Instance

  1. 1.
    Log on to the instance and switch to the tigergraph user using the following command:
sudo su - tigergraph
TigerGraph Login
2. Run the following command to check the current status of TigerGraph. The services "ADMIN", "CTRL", "ETCD", "IFM", "KAFKA" and "ZK" are started automatically and should be up at this point. If any of them are not or you get the following error message, please wait for 30sec - 1min and check the status again before reporting it to TigerGraph support.
gadmin status
Output of gadmin status
Gadmin status error message
3. Run the following command to start TigerGraph:
gadmin start
Output of gadmin start
4. Check the status again. All services should be up at this point:
gadmin status
Gadmin status after running gadmin start
5. TigerGraph has been successfully started on your cloud instance.

TigerGraph License on AWS Images

AWS International:

The TigerGraph Enterprise edition image comes with a perpetual license that will only work on the AWS instance it's installed on. Please run the following command to see it:
gadmin license status
Gadmin license status output

AWS China:

Since AWS China does not allow paid AWS marketplace products, the TigerGraph Enterprise edition image will require an existing license to be able to start. Please use your existing 3.x license if you have one or contact tigergraph support for a new one.

Next Steps

If you're new to TigerGraph, see the section "You're Ready to go" for suggested next steps.
Last modified 10mo ago