4.0 Beta Phase Quota Restriction Policy
Objective
To establish a fair-use policy that ensures equitable access to resources during the beta phase of TigerGraph Cloud 4.0 (Beta), while preventing abuse and over-utilization of shared infrastructure.
This policy is subject to review and adjustment at the discretion of TigerGraph’s management based on feedback from the user community and evolving business needs. |
This policy applies to all users participating in the beta phase of TigerGraph Cloud 4.0 (beta).
Policy Details
Workspace Creation Limits:
Each user account is limited to creating a maximum of 3 workspace(s) during the beta phase.
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R/W Workspace.
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R/O Workspaces.
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Total 3 Workspaces allowed.
The size of each workspace (in terms of allocated resources) will be capped to ensure equitable distribution among participants.
Max supported will be TG-16. |
Resource Allocation Quotas:
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A total number of 50 credits will be provided.
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Users requiring additional resources can apply for an exception by providing a valid justification. Requests will be reviewed on a case-by-case basis.
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Storage Quota: 100GB
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Backup Quota: Only 1 Backup is allowed.
Monitoring and Enforcement:
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Continuous monitoring will be implemented to detect and mitigate abusive behavior or anomalous usage patterns.
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Users found to be violating the quota restrictions may face temporary suspension or reduction in allocated resources.
Feedback and Adjustment Mechanism:
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Users are encouraged to provide feedback on resource limitations and usage experience.
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TigerGraph Cloud 4.0 reserves the right to adjust quota limits based on user feedback and observed usage patterns to serve the community’s needs better.
Communication:
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All participants will be informed of the quota restrictions and any subsequent adjustments via email and in-product notifications.
End of Beta Phase:
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Upon conclusion of the beta phase, users will be transitioned to the standard pricing tier with revised quota restrictions. Details will be communicated in advance.
Exception Handling
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Users who legitimately need additional resources beyond the allocated quotas can submit a request through the Product Support/Feedback channel. Each request will be evaluated based on its merits, considering the user’s contribution to the beta testing process and the potential impact on the product’s development.