For standard hourly use of TigerGraph Cloud solutions, we currently support payment through cards. This document offers is a tutorial on how to add or delete a card and how to set a card as the default payment option.
If you need to use ACH payment, or purchase bulk cloud credits, please contact sales@tigergraph.com
On the left-side menu, click My Account.
On the My Account page, click Payment Method.
In the Payment Method tab, click Add a new card.
Enter your card information in the window that pops up, and click Save.
You can delete a card if there is more than one card associated with the account.
On the left-side menu, click My Account.
On the My Account page, click Payment Method.
Find the card you want to delete in Card Management, and click Delete.
On the left-side menu, click My Account.
On the My Account page, click Payment Method.
Find the card you want to set as the default card in Card Management, and click Set as Default.
TigerGraph Cloud provides a pricing calculator to help you evaluate the total costs of your estimated workload. The pricing calculator is free to use without the need to create an account.
Visit the TigerGraph Cloud Homepage and select Pricing Calculator at the top of the screen. Alternatively, you can visit the pricing calculator page directly.
Enter your workload information into the calculator, including the cloud platform, instance running time, instance type, disk storage volume, as well as the replication and partitioning factor. You can also give your estimate a name if you are planning on exporting it later to help you identify your workload.
The calculation will show up at the bottom once you have entered values for all the required fields.
Click the Add button to add another estimate. You can also click the document icon on the upper-right corner of an estimate to make a copy of it.
Click the Export as CSV button to export all your estimates as a CSV file.
TigerGraph Cloud users can pay for TigerGraph Cloud via marketplace subscriptions through a cloud provider.
AWS Marketplace: Pay for TigerGraph Cloud via AWS
Azure Marketplace: Pay for TigerGraph Cloud via Azure
GCP Marketplace: Pay for TigerGraph Cloud via GCP
Machine instances and storage are billed hourly, which means that you are charged for each continuous period of operation, measured in seconds. Instances incur charges from when they are started until they are stopped (or terminated). Disk storage attached to instances and backup storage incur charges from when an instance is first activated until the instance is terminated. Our billing system will total the charges at the end of each calendar month, generate an itemized invoice, and charge your card.
Data transfer costs from the cloud platforms are calculated according to the cloud platform charge and will be added to your invoice in the following month.
This section only applies to the standard hourly service of TigerGraph Cloud. If you have a committed long-term contract with TigerGraph, please contact sales@tigergraph.com for questions.
View our pricing table for detailed rates for each type of charge.