Release Notes

TigerGraph Cloud - June 2022 Updates

Release date: June 20, 2022

New features

  • TigerGraph Version 3.6.0 is now available for selection when creating new solutions.

  • Private Link connections can now be created for TigerGraph solutions for secure, private access.

    • Private Links are supported across all cloud providers: AWS, Azure, and GCP.

    • Solutions can have public or private access.

Feature updates

  • TigerGraph Cloud solutions created on or after June 20, 2022 no longer expose ports 14240 or 9000. This also applies to previously created solutions that are resized on or after June 20, 2022. Use port 443 instead for API endpoint connectivity:

    • Use API endpoint 443/restpp/<endpoint> for RESTPP endpoints that were on port 9000

    • Use API endpoint 443/<endpoint> for endpoints that were on port 14240

Known issues

  • The GSQL Web Shell is temporarily disabled for new solutions due to recent networking improvements on the TigerGraph Cloud backend. Solutions created before June 20, 2022 are unaffected and still have access to the Web Shell.

    • Use the Remote GSQL client to access GSQL on new TigerGraph Cloud solutions until access is restored.

TigerGraph Cloud - May 2022 Updates

Release date: May 12, 2022

New features

  • TigerGraph Version 3.5.3 is now available for selection when creating new solutions.

  • Free-tier solutions on Azure. We now offer the option to create a free-tier solution on Azure along with Amazon Web Services (AWS) and Google Cloud Platform (GCP).

  • Enabled search by solution ID in solution list.

  • Added download button for solution management.

Feature updates

  • Netdata deprecation. Monitoring network I/O data through Netdata is no longer supported because of security vulnerabilities.

  • Removed dependencies between credit card and backups when there are credits on account.

  • User interface improvements for quota outages

  • Improved observability with tags now on solution information

  • GSQL Output Path restricted for increased file security.

TigerGraph Cloud - Feb 2022 Updates

Release date: Feb 8th, 2022

New features

  • TigerGraph Version 3.5 is now available for selection when creating new solutions.

  • Added the framework to render TigerGraph Cloud UIs in other languages besides English.

  • Improvements on secure access and auditability.

  • Improvements on operational SLAs and faster resolution of issues.

TigerGraph Cloud V3.10 - Sep 2021 Updates

Release date: Sep 22, 2021

New features

  • TigerGraph V3.1.5 is now available for selection when creating new solutions. Users can create solutions that include both single server and cluster deployment when they choose TigerGraph V3.1.5.

  • VPC Peering. Users can now create a VPC peering connection between their TigerGraph Cloud VPC and another VPC on all supported cloud providers.

  • Automatic load balancing for HA clusters. When users provision a cluster with replicas in TigerGraph Cloud, a load balancer will be automatically attached to the cluster.

  • Multi-AZ deployment. When a user provisions an HA cluster, the replicas of the cluster will automatically be provisioned on different availability zones. This feature is supported on AWS and GCP.

  • Free-tier solutions on GCP. We now offer the option to create a free-tier solution on GCP in addition to AWS.

TigerGraph Cloud V3.6 - May 2021 Updates

Release Date: May 17, 2021

New features

  • ✅Support TigerGraph V3.1.1 for New Solutions (Single Server)

TigerGraph Cloud V3.5 - March 2021 Updates

Release Date: March 17, 2021

New features

  • ✅Support GCP (Google Cloud Platform) as one of the Cloud Platforms

TigerGraph Cloud V3.4 - March 2021 Updates

Release Date: March 9, 2021

New features

  • ✅Add Azure Central India and South India Regions to Cloud Platforms

TigerGraph Cloud V3.3 - Feb 2021 Updates

Release Date: February 17, 2021

New features

  • ✅Add Cloud Portal Self Guided Tour

  • ✅Support Minimum Disk Size Check During New Solution Provisioning Process

TigerGraph Cloud V3.2 - Dec 2020 Updates

Release Date: December 16, 2020

New features

  • ✅Pricing Change

    • Instance Pricing Change

    • Backup Pricing Change

    • Replica Pricing Change

    • New Data Transfer Cost (First 50GB free for 2 hour+ uptime per month )

  • ​✅Support TigerGraph V3.0.6 for New Solutions

  • ​​✅Support TigerGraph v2.6.4 for New Solutions

  • ✅Support replication factor of 3 for TigerGraph V3.0.6 clusters

  • ✅New TigerGraph Cloud Instance Type TG.C4.M16 available from AWS

  • ✅SOC2 Type 2 report available to request

  • ✅5 New TigerGraph Starter Kits

    • Graph Convolutional Networks (V3.0.6)

    • Healthcare Graph (Drug Interaction/FAERS) (V3.0.6)

    • Social Network Analysis (V2.6.4 and V3.0.6)

    • Enterprise Knowledge Graph (Corporate Data) (V2.6.4 and V3.0.6)

    • Enterprise Knowledge Graph (Crunchbase) (V2.6.4 and V3.0.6)

TigerGraph Cloud V3.1 - September 2020 Updates

Release Date: September 29, 2020


  • ✅Patch TigerGraph V3.0.5 with GSQL Bug Fixes for New Solutions

TigerGraph Cloud V3.0 - September 2020 Updates

Release Date: September 17, 2020

New features

  • ✅Support TigerGraph V3.0.5 for New Solutions

  • ✅Support TigerGraph v2.6.3 for New Solutions

  • ✅Allow Users to choose v2.6.3 or V3.0.5 at New Solution Provisioning

TigerGraph Cloud V2.2 - July 2020 Updates

Release Date: July 10, 2020

New features

  • ✅Support Microsoft Azure as one of the Cloud Platforms

TigerGraph Cloud V2.1 - April 2020 Updates

Release Date: April 27, 2020

New features

  • ✅Advanced Developer Tool: GSQL Web Shell for Non-Free Tiers

  • ✅TigerGraph Database Version Upgrades to TigerGraph 2.6 For New Instances

  • ✅Starter Kit Categorization at Solution Provisioning

  • ✅6 New TigerGraph Starter Kits

    • COVID-19 Starter Kit

    • In-Database Machine Learning Recommendation

    • Low-Rank Approximation Machine Learning

    • Graph Algorithms

      • Shortest Path

      • Centrality

      • Community Detection

TigerGraph Cloud V2.0

Release Date: January 08, 2020

New features

  • ✅New product name: "TigerGraph Distributed Cloud"

  • ✅New URL:

  • ✅Option to provision a TigerGraph Distributed Cluster

  • ✅Option to provision a Highly Available TigerGraph Cluster

  • ✅Added Steps in Cloud Portal Provision Workflow

  • ✅New TigerGraph Starter Kits

TigerGraph Cloud V1.0

Release Date: September 25, 2019

New features

  • ✅Single Server Enterprise Edition

  • ✅Self-service Signup and Registration at

  • ✅Free Credits for 1st Time Sign Up

  • ✅Available in 8 Tiers of Instances (Free Tier Included) and 6 Global Regions

  • ✅Flexible Billing and Pay As You Go Pricing

  • ✅Secure and Isolated Network (VPC) for Each TigerGraph Cloud Account

  • ✅Fast Data Loading through S3 and Local Files

  • ✅13 TigerGraph Starter Kits with Sample Datasets and Queries

  • ✅Start/Stop/Terminate TigerGraph Solutions On Demand through Cloud Portal

  • ✅Built-in Backup and Restore through TigerGraph Admin Portal

  • ✅Rich Metrics from System Monitoring Panel on Cloud Portal

  • ✅Convenient Application Development Through RESTful Endpoints