Machine instances and storage are billed hourly, which means that you are charged for each continuous period of operation, measured in seconds. Instances incur charges from when they are started until they are stopped (or terminated). Disk storage attached to instances and backup storage incur charges from when an instance is first activated until the instance is terminated. Our billing system will total the charges at the end of each calendar month, generate an itemized invoice, and charge your card.

Data transfer costs from the cloud platforms are calculated according to the cloud platform charge and will be added to your invoice in the following month.

This section only applies to the standard hourly service of TigerGraph Cloud. If you have a committed long-term contract with TigerGraph, please contact [email protected] for questions.

Pricing Information

View our pricing table for detailed rates for each type of charge.