Access a Solution through GSQL Web Shell

The GSQL Web Shell is temporarily disabled for new solutions due to recent networking improvements on the TigerGraph Cloud backend. Please use the Remote GSQL client to access GSQL on new TigerGraph Cloud solutions until access is restored. Solutions created before June 20, 2022 are unaffected and still have access to the Web Shell.

With a paid tier solution and a valid payment method, you can also access the solution through the GSQL Web Shell. The web shell allows you to run GSQL commands on your TigerGraph Cloud solution.

Open GSQL Web Shell

1. Navigate to My Solutions

After logging into TigerGraph Cloud, go to My Solutions.

2. Click GSQL Access

Find the solution you want to access, and click on the Admin Operations icon screen shot 2021 03 03 at 3.48.43 pm . Click GSQL Access from the dropdown menu.

3. Provide session information

In the pop-up window, provide the username of the TigerGraph user you’d like to proceed with, and specify a validity period for the session. The GSQL Web Shell session will terminate after the validity period is over.

4. Enter your password

When the GSQL Web Shell opens, you will be prompted for your password. Enter the password for the TigerGraph user whose username you just entered and press Enter.